• Concerns/complaints from citizens will be dealt with with professionally and expeditiously.
• The Department will keep the citizens informed on issues/activities related to their safety.

Our Organization

• Our primary organizational objective is to provide effective, efficient and timely service to our citizens.
• Our organization will maintain the highest standards for honesty and ethics.
• The organization will act responsibly to all of its "customers".
• Decisions will be made considering fairness, with an understanding of short and long term impacts.
• The organization will seek cooperative approaches with other public and private agencies without sacrificing the interests of our citizens.
• The maintenance of our facilities and equipment will reflect organizational and community pride.
• "Teamwork" among all members of the organization is recognized as essential for organizational effectiveness.
• We will approach our work with a "can do" attitude.
• The organization will strive to maintain a "long term perspective" and "plan for the future".
• Honest disagreements on policy and administrative matters should be expected and understood.
• The organization and its members will try never to make promises it cannot keep.

Our Employees

• Employees will be treated with respect and dignity.
• Employees will strive to reflect excellence and professionalism in every project undertaken and in every contact made.
• Employee idea/suggestions will be solicited and carefully considered.
• Management will set an example of hard work and dedicated service.
• Our goal for ourselves and department is to provide the highest quality service.
• We will strive to see that the professional work of the organization is reliable, dependable and consistent.
• We will recognize and emphasize the value of each employee's contribution to the organization and community.
• Employees should be kept informed of major organizational issues.
• Employees should be given meaningful and rewarding work to the greatest degree possible.

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